[Resolved] Reliance — Balance deduction problem

Ashish Rohila

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600062

I have recharged my number ([protected]) with a 3G net pack and 500 Rs talktime pack. Suddenly 200 Rs were deducted from my account on[protected] and again in night they have deducted 200 rupees from my number.. I have registered complain (complained number[protected] already n yesterday they said it will be solved in 6 hours.but till now it is not solved. They are telling as excess use of net data.. But still I have net balance.kindly help me out of this problem..

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2015

Reliance Communications Customer Care's response Dear Ashish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 11, 2015

Reliance Communications Customer Care's response Dear Ashish,

As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Thank you!

Regards,
Reliance Communications