[Resolved] Reliance — Balance deduction & refuse to give complaint number. | |||
Dear sir, My self tofiq khan i am existing user of reliance Gsm Having no.[protected], on 17 jan 2016 my balance was deducted, and when i try to call customer care and ask about the deduction, the executive not even replying me well he was aggressive with me over the call and refuse to give me my complaint no.i had also try to talk to them once again but the situation still remains same, they refuse to give me my complaint no. and still i did not get any satisfactory answer from, plz help me. coz we are your valuable consumers so its our right to have Right information from your side. I expect same from you Thanks. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Tofiq,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Cheers,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Cheers,
Reliance Communications
Dear Tofiq,
We have restored the disputed amount as a goodwill gesture. However, we would like to inform that this service deduction was for a genuine usage. Thank you for being with Reliance.
Cheers,
Reliance Communications
We have restored the disputed amount as a goodwill gesture. However, we would like to inform that this service deduction was for a genuine usage. Thank you for being with Reliance.
Cheers,
Reliance Communications
Dear Tofiq,
Thank you for your kind words, It's always pleasing to have a happy customer.
Cheers,
Reliance Communications
Thank you for your kind words, It's always pleasing to have a happy customer.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 12:49 am tomorrow. We strive to provide you with best services.
Regards,
Reliance Communications