[Resolved]  Reliance Big Tv — charging of Rs 175.00 twice in a week of october

Address:

Gurgaon, Haryana

I have connection of Reliance big Tv with card no[protected] and i made a complaint of not receiving signals in the month of august 2014 and was charged Rs 175 for service provided by the company.Again and again the problem of weak signals used to be happened whenever any bad weather condition exists and the company used to charge Rs 175.00 for no fault of mine at all. In the month of october Rs 175.00 was charged twice from my big tv account without the visit of service enginner and when i made complaint with customer care they simply told me that my complaint will be resolved within 72 hours and mine amount will be refunded. But till date not a single penny is refunded by the company despite made several calls to them on customer care. The company has been cheating customers with the help of the their cusotmer care executives and service engineers. I am at loos of Rs 350.00 in the month of October and Rs 175 in the month of august 2014 with no fault of mine. Kindly resolve my compalint and refund Rs 525.00 in my account immedciately.