[Resolved]  Reliance Big Tv — customer care agent not ready to take my complaint

Address:

Pune, Maharashtra

isear sir/ma'am, I am having an issue with my HD channels from past 6 months. It's getting stuck Whenever I am trying to watch HD channels and also Whenever I try to record anything then cant even view any channels. I had called your customer service team today (30/03/15) and had word with a agent who was not ready to listen at first place and was advising me to Call after 2:00 pm. And the reason what he was giving is that we have some issue going on Coz of which u cannot see that. I explained him again that it's a on going issue from past 6 months which will not sort out it's an issue at my place. However, he was not listening. Then I asked him to transfer my Call to TL. The TL said the Same thing and I again explained him all issue. He was also not ready to Take my compliment. On top When I asked him is Full name he was not ready to give me saying that I cannot give u Any information apart from this Call after 2. He was not ready to forward my Call to the floor manager also. This is the pathetic service I got from you which I will post all over the social media and wherever I can. And it's not the first issue I encountered so far... Hope anyone see this and sort it out.. Or best I change the service provider.. As now a day we have n number of options available and will suggest all for the Same.. my dish number is[protected]