[Resolved]  Reliance Big Tv — Disappointment with Offer Proposed

Address:Kolhapur, Maharashtra

Dear Team, Yesterday some phone is come to me from [protected] customer care & proposed the scheme like: Recharge with 3 months & get one month free Recharge with 6 months & get 2 month free. I agreed with that. Unfortunately i didn't get time so today morning i recharged with three months amount & called to your call center for registering the scheme. But your representative told that the scheme was expired yerderday & cannot apply now. Your representative never gave this information. If she told me then i was act accordingly. But this was very disappointing experience. I am very long time customer of big tv since 2007. My details are: Name: Gajanan Tipugade city: Kolhapur Maharashtra M: [protected] BIG TV ID is:[protected] requesting you do some necessary,
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Gajanan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Gajanan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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