[Resolved]  Reliance Big Tv — Discontinuation of service prior to due to date of subscription

My Smart card No. is[protected]. I have a Reliance Big TV connection and I used to pay yearly subscription charges. However during Jan 2014 there was a scheme in Reliance Big TV wherein, you have to pay for only 10 months and you will get free viewing for two months ( i.e. for yearly subscription you have to pay only for 10 months ) . In line with the above scheme, I had paid lump sum subscription charges for 10 months in end of Jan 2014, in order to get the benefit of free viewing for two additional months. The confirmation w.r.t the above scheme was given by the Reliance Big TV people, during the aforesaid recharging. As of now there are another two and half months remaining for next recharge, but Reliance Big TV has stopped providing me the cable service and I am unable to view any channel. Feeling cheated, I complained to Reliance Big TV people, but they said that I should pay for the subscription charges in order to view the channels. This is a height of cheating innocent people and specially those who have been regularly paying annual subscription charges . In this regards, it is requested to kindly look into the matter and arrange to restart the services which extends up to end Jan 2015 in line with Reliance Big TV scheme. If my complaint is not attended and I am unable to get the Reliance Big TV services, I will be forced to lodge a strong compliant in Consumer forum for early settlement of the issue and the necessary compensations. For information and early necessary action please.