[Resolved]  Reliance Big Tv — Extremely dissatified with service and Invalid charges of Rs176

Address:

New Delhi, Delhi

Dear Reliance Big TV team, We are extremely dissatisfied with your service. We have many complaints: 1. Rs. 176 has been charged from my account of card no.[protected] without attending any complaint or without making any visit by any of your engineer on[protected]. 2. The same has not been refunded in my a/c in spite of making request no[protected] dated[protected] & also making complaint on13-2-15 at 7-40 pm. 3. Customer care executives are not available even in half-an-hour on customer care helpline. We are kept on hold for hour. We tried more than 5 times today from my registered mobile no. [protected]. I also tried from another no. [protected] and from this, we could finally lodged the complain today. Even now, amount of Rs.176 has not been refunded. Instead of refunding the amount, request was closed and we were informed through SMS. This is highly objectionable. Please refund the same at the earliest and take action on above mentioned complaints asap. C.L.Sharma