Reliance Big Tv (Independent TV) — why stop hd channels in my account and some other channels

Dear sir madam i also purchase new connection of reliance big tv 1 year free pack with 10 hd channels. But few days ago this 10 hd channels and some other channels are stop the company. I always contact to operator help line and request to start this channel again but they says you need to purchase this channel to see.
Pls help me to start my channel again with my purchase pack.