Reliance Big Tv — need refund of my pre booking

Address:

Lucknow, Uttar Pradesh, 226024

This is to inform that we had enrolled ourselves for big tv installation on 7th march, 2018 with a commitment that installation shall be done within 45 days. However, it has been 5 months and no connection has been done

Requested to refund our amount of rs 1000 for 2 connections as we no longer wish to get big tv installed. We do not wish to associate ourselves with an organisation with such bad and laid back customer service. Still no refund initiated as there customer care told us to mail at “installation @rdtv.in”, i have mailed them too but no response got from them.

Booking id: 14512130
Booking name: umang agarwal

- thanks,
Umang agarwal