[Resolved]  Reliance Big Tv — Non deduction of extra charges for complaint

Address:

New Delhi, Delhi

I have lodged a complaint regarding relocation of tv set (to increase wire only) on 10.01.2015, but the complaint was lodged of relocation of dish by the company for which there charges of Rs.350/-, whereas to increase the wire charges are Rs.175/-. The executive visited our home on 11.01.2015 and increased the wire and told us about the mis-lodging of the complaint. After that, I have talked to the executives many times, but nothing is happening. They are assuring me of deducting the charges from Rs.350/- to Rs.175/- but actually they are not deducting the charges. I have talked to a senior executive on 12.01.2015 and he told me to recharge with Rs.250/- and the services will be resumed. I recharged the tv with Rs.250/- on 13.01.2015 but still the services have not been resumed. I talked in customer care on 14.01.2014 but in vein. It is very careless approach of the reliance...