Reliance Big Tv — not telecasting subscribed channels properly

Address:Kolkata, West Bengal
Website:www.reliancedigitaltv.com

I have subscribed for Rs. 1499 for one year but not getting most of the channels properly-the regional Bengali channels as well as zee and star channels. I have been calling customer care since last few weeks but no one responds properly. Whenever I call, their only response is that they will solve it within 48 hours but no action is taken within the said period. Neither they are refunding the money.Please take immediate action regarding this.
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Pls solve my smart-card pairing issue of 102.i call so many times to customer care but they not doing any thing
Yeah, that's true. None of the premium channels are coming. And their customer support executives are well trained just to dodge customer complaints and mislead them. I dont think calling the customer care is going to be of any use because they are just puppets of the script given by the management. Reliance BigTv company is just taking all o[censored]s on a run. I think the company is heavily burdened with loses. I wonder if anyone has lodged a complaint with consumer court (this website is just a forum, complaining here is not going to solve anybodys problems). If not we should all together file a class action suite. Or we should bring this problem in a blog or media where it catches the attention of the management. Atleast the threat of a law suite and losing company reputation will make them more answerable to the customers.

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