[Resolved]  Reliance Big Tv — Reliance Big HD Setup box is not working

Address:

Mysore, Karnataka

I had raised complained with Reliance BIG TV customer care on 24th Mar 15 5.00PM that the setup box is not switching on. The red light is not coming in the box. They confirmed within 48hours the complaint will be addressed. It's been 3 days since they have acted upon. I have been following with them daily, every day they say some technician will call you & resolve the problem. Till now, no one had called. The funny part is that the complaint raised by me 3 days ago has been closed & i have received the message for the same. When i called to the customer care, they are saying it will close automatically the issue without actually solving the problem. One of the scrappiest customer case you can come across in INDIA. Details Owner - Naveen.G Set box no[protected] Old Complaint No[protected]Closed without solving the problem) New complaint no[protected]Raised again on 27th March 15) Mob - 91-[protected]