Reliance Big Tv — Reliance Big TV[protected] . Compliant #[protected]

Address:

Ghaziabad, Uttar Pradesh

To whomsoever it may concern My name is Puneet Makhija. Big TV[protected] . I registered a complaint on 2nd April . Complaint #[protected]. that I was not able to view channels. The signal was showing poor and intermediate.. The representative told me if it is resolved by own you can call the customer care within 48 hrs and cancel the ticket. No charges will be deducted from my account . Within 10 mins I called customer care and informed the rep that I need to cancel my ticket as I was able to view channel. Might be bad weather condition the signal was lost. He said that he has cancelled the ticket but I didnt got any message . The whole day I waited for the message but no luck . I called customer care again but no luck as sometime person on the phone put the reciever on mute or I hear a song sung my someone or some bad talks . Finally got a rep and he again said that he have cancelled my ticket but no message on my registered mobile #. [protected] Today on 3rd April I got a message that the account has been deducted for Rs 175/- This is a very pathetic service . Got really annoyed and disappointed with the service provided by Reliance. My service got resume automatically . No technician visit still I was charged of Rs 175/- Looking for a refund and I hope I would never ever need to call customer service as they hire people with negative attitude / poor English or Hindi / with bad manners who do not know how to speak with the customer . A very very very unhappy customer ...