Reliance Big Tv — reliance big tv - error 200 is showing

Address:

Thane, Maharashtra, 401209

Getting error 200 (Unsubscribed channel) for all paid channels for my smart card no :[protected].
Could you kindly help in getting my paid channels and even the amount is being deducted without providing the channels being displayed.
Its not the right approach and has to be fixed immediately and money should not be deducted.
I have also tried to contact the customer care but can't connect with customer representative and receiving response as invalid number. Kindly, take necessary action as early as possible.