Reliance Big Tv — Set Top Box issue not resolved in after 48 hours of their claim

Vineet_012

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

Hi Team, I am having problem with my Set Top Box (It's need to be replace) I have complained on Dec 28th 2014 and they told it will be resolved within 48 hours Now its 102 hours and I am only getting some silly excuses from them Its really frustating to go under this mental pain and live without any solution Please help us. Many Thanks, Vineet

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customer support has been notified about the posted complaint.

Jan 02, 2015

Updated by Vineet_012 Hi Team, I am having problem with my Set Top Box (It's need to be replace) I have complained on Dec 28th 2014 and they told it will be resolved within 48 hours Now its 102 hours and I am only getting some silly excuses from them Its really frustating to go under this mental pain and live without any solution Please help us.
My Card Number is[protected]

Many Thanks, Vineet

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Vineet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications