Reliance Big Tv — Signal problems and extra charges with wrong information and customer care executive behaviour

Address:	Jaipur, Rajasthan, 302001
Website:	Consumer complaints.in,www.complaintboard.in

Ankur khatkar, 220 purohit pada bhrampuri Jaipur, phone no.[protected], my smart card no.is[protected], my TVs signal is creating problems from last few months and after complaining they charged me the product and service and resolve problem every time but after a short time problem started again, last time my LMB is changed under 2 months warranty, yesterday after again my complaint they confirmed me that my LMB is under warranty and resolve the problem without charge but after resolution they. Deducted Rs 175 from my big tv account today when I call the customer care executive Mr Sanjeewan andMs Lata is confirmed me that the wrong information is given by the reliance employees but changes is not refundable, they remind the yesterday's employee for this but behaviour was not proper, and called me that write down the information and do whatever you want to do but change can't refund .problem is not resolved by reliance engineer in proper way and they charge me for this approximately all the products of me big tc is changed (out of set top box) but still i m not satisfied so plz help to close my complaint and refund my money.