Reliance Big Tv/dth / Now Independent TV, — dth not activated after installation

Address:

248001

Sir,
Reliance big tv/dth / now independent tv, installed dth in my home at 4.30 pm on 03.01.2019. Installation team told that it will be activated within 3-4 hours.
But it is not activated till now ie 3.15 pm of 04.01.2019. I called customer care many time but still they could not resolve my problem
Dth box sl. No. [protected].
Sir, kindly help me to resolve my problem and take appropriate action against service provider.
Thanks and regards.
Jetinder mohan pande
122/71 kalidas road, dehradun, uk, 248001
Mobile no [protected]