Reliance Big Tv/Independent TV — refund of pre booking amount

Address:

Vill. BHRATLY, P. O. Kutara, Shimla, Himachal Pradesh, 171207

I have booked reliance big tv conection vide booking id no. A12920845 on dated :[protected] at the prebooking amount of rs. 499.. After one year has passed company failed to install the dth connection. On contacting dated:[protected] they say that we will refund the prebooking amount. I have applied for refund request many times but they promise to refund the amont with in two week. The company is pretending to be honest to refund amount but i have not got the same till date after sending my bamk details. This company is a totaly fraud company has failed to install the connection and now not refunding the customer prebooking amount.