Reliance Bigtv — account balance not transferred to tata sky account

Reliance Bigtv — account balance not transferred to tata sky account

S shahirsk from Nagercoil, Tamil Nadu

Sir, On 24.09.2017, i recharged my reliance dth account[protected] for rs.3400. On 05.11.2017, i migrated to tata sky dth [protected] with the notification of reliance dth as it was shutting down on 18.11.2017. But so far my account balance from reliance dth is not transferred to tata sky account. Kindly do the needful to transfer my balance early. Was this information helpful? No (0) Yes (0)
Reliance BigTV customer support has been notified about the posted complaint.
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Comments

Tata Sky Customer Care

from Hyderabad, Telangana

Hi, help is here! Kindly DM us your Tata Sky RMN/Subscriber ID and we will assist you at the earliest ^Rohit

shahirsk's [Complaint's author] reply, Dec 13, 2017

Tata sky subscriber id is 1250896154

shahirsk

from Nagercoil, Tamil Nadu

Tata sky subscriber id is [protected]

Srinivas.'s reply, Dec 23, 2017

I contacted Reliance Digital TV which is Reliance Bigtv's new avatar - Reliance Digital Tv too too has same website with same toll free numbers .Yesterday when I contacted Reliance Digital TV and brought to their notice of my complaint, they asked me to approach Reliance Bigtv !! How do they expect me to approach Bigtv which is running services under new name with same toll free numbers ??

Srinivas.'s reply, Dec 23, 2017

Tatasky asks me contact Reliance Bigtv as they havent received any refund from Bigtv . This after Tatatsky misled me for almost 2 months. And u can see how Reliance responded .

shahirsk

from Nagercoil, Tamil Nadu

Sir,
I have received only Rs.1000/- to my tata sky migrated account ([protected]) from reliance DTH account[protected], whereas I recharged my reliance account on 24.09.2017 with Rs.3400/-(proof of screen shot attached). My reliance DTH was migrated to tata sky on 05.11.2017. As on migrated date i.e., on 05.11.2017, my reliance account had balance of around 3000 rupees. But I received only 1000 rupees to tata sky account. It is surprised that big TV is still maintaining my reliance dth account and deducting monthly subscription, it is confirmed from the attached screen shot. Kindly do the needful to transfer the actual amount as it was on migration to tatasky i.e., on 05.11.2017 around Rs.3000/-.