Reliance BigTV Complaints & Reviews

I had deposited Rs 499/- each for two reliance TV connections on 14/3/2018 (transection details attached). even after two years still waiting for connections... is it was a scam
Dr. Amit Gupta

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Address: Airoli Navi Mumbai

In[protected] i recharged reliance dishtv under their offer, pay rs 2500 & get 2 yrs subscription. First 4-5 months the subscription was active after that they had some issues & they stopped. I complaint the local vendor in airoli, navi mumbai & reliance customer care many times to return my money but they refused. How the consumer forum can help me?

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I purchased prebooking big tv with rs500 unfortunately assuming that's it's jio product. And after i submitted many complaints to customer care and on their mail i'd. They were done fake promises to me. Your money will refunded within 2 weeks. They take my all bank details. And now 2 years has gone and their customer care no is off.. And on support mail i'd. I am not getting any response since they promised last time to refund my money.

This is very shameful to them that big industries are making fool of customers and collecting money. That's why our economy is going down due these types of leakage.
Bloody fraud people.

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Address: Reliance big tv

My Reliance big tv refund money for tr id[protected] dated-20.03.2018 online payment, Amount-499.00
I informed by my Reliance big tv connection not provide Last 2 years and 4 time allready complaint but not answered, costemore care number not respond me, email id not respond so please next action.
My mobile number -[protected].

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Address: 422011

I booked 2 set to box while reliance started prebooking of set to boxes, date 1 march 2018. After taking so many follow ups still not response from reliance big tv, i have shared my all details with contact numbers: following mail id but no responce from reliance.
Now mail also bouncing

For complaints/requests:[protected]Toll free)
E-mail: [protected]@rbtv.in
Website: www.reliancebigtv.in

Epay/to:reliance trans id s53625023
Infotech/73883116/

Mob no [protected]

Pre-booking date 1-3-2018

2 set top box

12511649 booking id
[protected]@gmail.com
Mob [protected]

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I want to re activate my big tv smart card as soon as possible.
Since i didn't use it for more than a year. I tried calling to customer care but the number is not reachable or not working. Please help me by reactivating it. My smartt card no:[protected]
Please help me reactivate it or tell me the procedure to re activate it. It's been a year since i used it

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Address: new colony, gali no-7,areraj,east champaran, East Champaran, Bihar, 845411

Reliance didn't install my setup box on given time (30-45 days) as promised. And now got message setup box installation will be in june 2018. I was make my order on 13th april 2018. Now, i want my refund of 499/- back. But nobody giving me right information about this.
I called continue for one year but not information right now. Then one day called on[protected] for refund on 18th march 2019. They told me they have no information about refunding and they suggest me to do mail on [protected]@rbtv.in.
I also sent a mail on [protected]@rbtv.in. But after yet days, didn't get any update.

Now, i have purchased other setup box from market. So, i need my refund only

Bank info sent on [protected]@rbtv.in and also attached

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Mar 10, 2020

Updated by reliance digital tv after about 1.6years.my installati.on is not completed or not refund initiated..your castmer service is not responding in this period..
please solve my issue fastly..yo

Apr 14, 2020

Updated by reliance digital tv yet my problem is not solve...

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Address: 560079

Hi
I am mantesh booked reliance big tv, but i want my refund tried many times no response. My details as follows
Payment detele for pre booking

Your paymerntrequest has been completed successfully

Receipt cum invoice no dl[protected]

Booking id 12520593

Transaction reference numberlcmp[protected]

Payment dete and time[protected]

Payment amount (Ra) 499.00

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Address: Lucknow, Uttar Pradesh, 226004

I booked 3 connections for 1499 on 26th march 2018 my booking id 14522241
After a long delay, i don't even get the connection so i have taken another connection of a different company i applied for the refund i m still waiting almost 21 months kindly tell the company to refund my money as soon as possible i called them at least 50 times since i booked the connection and mailed them too for the refund

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Address: 631501

Anuradha mohan
Trichy
Tamilnadu.
[protected] [protected]
[protected]@rediffmail.com
I have booked new dth connection as follows on 22-03-18.
Booking id is 14533614 and no of connections 1
I have not received any communication.
No reply to my so many remainders.
I have been compelled to buy a different dth connection.
Please arrange to refund the amount after cancelling the booking.
You had sent a message after my booking as follows:
—
Message from reliance big tv from: rdtv. Prebooking on thu, 22 mar 2018 12:16:35 add to address book to: you | see details dear customer, congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14533614 and no of connections 1 regards, reliance digital tv note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

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C

Channabasu K Gangashetti

Mar 3, 2020

Pl install dth i have payed 499 rupees ref. No. 12519606

cancelation of dth booking - Comment #3656365 - Image #0

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D

dassssss

Mar 27, 2020

I had registered for reliance big tv connection for 1 year free channels on 26th March, 2018 by paying Rs. 500 but there was no response from the company. I want my money back. My booking ID is 14527946.

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Address: Chennai, Tamil Nadu

I booked for reliance independant tv as part of pre booking for 500rs.. But the same is not installed for nearly 2 years.
Could not find any contact details of the organization.. I need the refund for the same. Please find the booking id for the dth. The website still exists but the contact numbers are not working nor the email id given by them. I do not get any response even after multiple follow ups

Booking id: 12500110
Name: bharatwaj
Phn: [protected]

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Y

yashin Shaik Buran

Feb 4, 2020

I have booked reliance big dish set up box, they haven't send me set up box from last 1 year and 8 month when I am asking for set up box they said that it will be reach you by next week they have collected money from booking and cheated us so give me refund

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Address: Dhirubhai Ambhani street, Mumbai, Mumbai City, Maharashtra

As per the advertisement seen in the social media that independent TV invites prebooking with an advance of Rs.499/- As per the advertisement one year subscription will be absolutely free. Hence I have been booked for independent TV connection on 26/8/2018 by pre booking with an advance of Rs. 499/- (bookingID No..[protected]
But the same has not been installed so far or the amount was not returned. I request that the the pre booking advance of Rs.499/- maybe returned.

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A

Amol tech

Mar 6, 2020

I had booked big TV dish as pre booking on 02.03.2018 till date dish was not received neither amount booked i.e. 499 rs refunded to me. Kindly take the action on it.
Booking id : 12514204
Invoice no. : DL[protected]
This is total fraud.

independent tv pre booking. refund request - Comment #3658257 - Image #0

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I had booked reliance bigtv connection on 08/03/2018 and my booking no. Is 14512535 but till date no response received. They had promised to install the connection with 30-45 days but till date nothing is done. Customer care number is looking fake i had tried many times but not connected. So now i want to cancel this connection and refund of my booking amount. Kindly help for the refund amount of booking.
Customer care numbers are not connecting.
Rakesh sharma

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N

Nagreddy

from Mumbai, Maharashtra

Nov 20, 2019

Recipt no-MH[protected]
Booking id[protected]
Booking date- 1.4.2018

Till date i have not got my refund.

My mbl no.[protected]

Plz help at your earliest.

Thank you.

refund of booking amount - Comment #3589152 - Image #0

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Address: 122003

Hi,

I had booked for reliance big tv in mar-18, it was prepaid. After booking i had a discussion with reliance customer care they had said that they will install within 2 months. Now it's been more than a year i didn't get yet.in span a year i have tried many times to connect with them. They always says they will install very soon. From last few months, their number & email id both are not contactable.

I would humbly request you to look into this matter.

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Address: M/s. Foodcoast International, A23/A, Focal Point, Jalandhar, Punjab, 144004

Website: [email protected]

I have applied to reliance digital tv connection on 11.03.2018 and deposited rs 499 during online booking process. My booking id is 14517153. But still i am sending reminder again and again and no response coming from them. Even i got mail on 27.04.18 that connection will be install within 30-45 days.

Now please refund my amount with interest in my account.

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Dear sir
I have paid rs. 499.00 through online for reliance big tv connection on dated.20.03.2018 at 3.28 pm (Payment id[protected] and booking id-a[protected]. However no connection has made so far. Therefore i request you to refund the said amount as soon as possible. I have tried a lot to contact through customer care no but failed to talk. My details are as follows
Booking id: a12948586, customer name:pradeep santi, email id:[protected]@gmail.com contact no:[protected]/[protected] bank name:bank of india, account no.[protected] ifsc code:bkid0005405 branch name:ghatagaon, keonjhar, odisha

Oct 31, 2019

Complaint marked as Resolved

my complain is not yet resolved.i request you to take necessary steps to resolve and refund Rs.499.00

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Address: G 104, Samraat Symphony,, Nagre nagar , Pathardi phata, Nashik, Maharashtra, 422009

The audio volume is not clear. Initial complaint on mobile given on 21st. But your call centre people did not log my complaint. Again i contacted on 27th and got a sorry message without any action. Since then i have been calling to your call centre every day without any positive feedback.

Such a lacklustre attitude from such a reputed organisation can never been anticipated. Let me tweet to mr. Ambani and tell him the situation of his organisation.

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Oct 30, 2019

Updated by Tapan8080 Today I got an sms that the complaint will be attended on 21.10. 2019. Is the date correct. How can one allot past date.
Ridiculous.

Oct 31, 2019

Updated by Tapan8080 Till date no call from your side. Arranging a legal letter to your head office by registered post.

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Address: 600094

First of all I want to say that worst customer service ever. I can not able to call to the customer care even before getting your subscription. I am thinking about after sales support of you people. Better close the company and go to hell.

I have subscribed to bigtv on 1st March. There is no response till now. Hence I decided to opt back my pre booking. I don't want your fish service.
My booking number is 12500155. Please cancel my subscription and refund my money back to my account asap.

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Oct 21, 2019

Updated by pradeepodc Registered Date is 1st March 2018

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R

Rishiyuv

from Delhi, Delhi

Nov 5, 2019

I pre booked reliance DTH on 06/05/2018 with booking id no. 14548164 by paying Rs 499. I have not received connection till date. I have received only call assuring the connection but practically no body has turned up for providing the connection. I have experienced worst service from Reliance

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Address: H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai, Mumbai City, Maharashtra, 400710

Dear sir

I am custmer of independent tv.
As for independent tv services close by back end
We are unable to use 1 year tv services package.
I am waiting for long time for my refund and continue trying custmer care number but some issue did not connect.
Kindly check my detail and request you to refund my money as per consumer law.

Name - abhishek sharm
Contact or register no -[protected]

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Address: H.no.11.phase III.ashok Vihar, 122015

[protected] ko book kiya tha maine...
Please ispar koi action lijiye ya fir mera paisa mujhe vapis kijiye...

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14536982 and no of connections 1

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

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S

Somashekara Nandana

from Delhi, Delhi

Oct 23, 2019

Sir I am purchased Relaince reconnect tv one year ago but 2 day back tv display not show I will call Relaince customer care puttur i.e dakshina Kannada puttur Relaince digital office but no response he will tell tomorrow sure come sir our technician but no use plz repose our tv problem as soon as possible .

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R

Ranusingh2.0

from Mumbai, Maharashtra

Oct 24, 2019

Are bhai tum logo ka network kb shi hoga 5-6 mahino se solve hi kr rhe ho nhi ho pa rha h rupye refund kr do kyu chutiya bna rhe ho call kro to bs khte ho 10-20 din m shi ho jayega technical issue h ab to call bhi lgta h kya chakkar h aap jldi se jldi resolve kre nhi to refund kre hm dusra connection le agr aap se nhi ho pa rha h to

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