Reliance BigTV Complaints & Reviews

Address: Allahabad, Uttar Pradesh, 276001

I have orderd a connection 24 th of july 2018 by paying 499...
At the time of orderind pg they have said that the connection will be processed to you within 40-45 day now it above 3 months...
Every time i call in the serive centre first few call will not be answerd... After when they recive the call... They talk rudly... Then they have same one line to speak that your connection has been dispatched and will be deliverd to you by 1 week...
After 1 week when you call they have the same excuse...
I am tired of it...
Please look into the matter...

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Address: Hyderabad, Andhra Pradesh, 500090

I called several times at customer care for resolving my issue. And that fellows are knowing cut the phone calls. They are not even escalating the calls too. They don't listen properly what we are saying our issue.

Worst service I have ever seen.

They are not even giving consoling no. And not able explain complaint details

Asking the details they are discoonecting phone call. Worst service...

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Address: 110025

Reliance didn't install my setup box on given time (30-45 days) as promised. I was make my order on 3rd march 2018. Now, i want my refund of 500/- back. But nobody giving me right information about this.
I called on customer care for refund on many times. They told me they have no information about refunding and they suggest me to do mail on [protected]@rbtv.in.
I also sent several mails on [protected]@rbtv.in. But didn't get any update.

Now, i have purchased other setup box from market. So, i need my refund only

Bank info sent on [protected]@rbtv.in and also attached

Regards,
Abhay
[protected]

+3 photos

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Oct 31, 2018

Updated by abhay8122 Its too late to go ahead with you, already shared my account details, please refund asap.

Feb 10, 2019

Updated by abhay8122 Still not getting my booking amount refund..

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Address: 380054

No person from your side has come for installation till date.
I had received email on 13-jul-2018 as under:

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14555824 and no of connections 1

I express my dissatisfaction with your services. Pl ensure installation.

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Address: Nagaur, Rajasthan, 341508

Website: RBIGTV

I have a my booking ipplied for pre booking of rbig tv on 11/03/18 my booking
Id is a12919367 as per the message (Congratulation for booking rbig tv connection installation will be done between 30 to 45 days. Your booking id is
A12919367 and no of connection 1)

Connection will be done 30 to 45 days. Today is the six months passed no reply and answer from company. While contacting the toll free number onlybusy tome or not answering no proper reply rs. 499 is paid already.

Please install set top box immediately as per your commitment.

Abdul hakim kukda, kukda building, chhipa mohalla, kuchaman city-341508
(Rajasthan)

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Address: Dehradun, Uttarakhand

You could not installed reliance big tv set top box to till date against my booking id of three connection booking id[protected]date-06/03/18, b. Id[protected]date-06/03/18, b. Id[protected]date-01/04/18 if you are anable to installation can you return booking charge of three set 1497rs within 10working days otherwise after that i wi going court against you. Thanks you. Jayendra singh kathait
. Ph - [protected]
Email: kathait. [protected]@gmail.com
From dehradun uttarakhand

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I have booked a connection on mobile no [protected] i received a call from their installer on 2 09 18 but he said he has no work order so many times i have mailed & contact at their customer service number but everytime replied that our database is not showing your booking details why please reply & installed the connection booked on 1st march 2018 details attached payment details for pre booking receipt cum invoice no dl[protected] smart card no 12506607 transaction reference no lic[protected] payment date & time[protected]:03:20 payment amount 499 payment mode debit

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Address: New Delhi, Delhi, 110053

I have booked a connection on mobile no [protected]
I received a call from your installer on 2 09 18 but he said he has no work order
So many times i have mailed & contact at your customer service number but everytime replied that our database is not showing your booking details why
Please reply & installed the connection booked on 1st march 2018
Details attached
Payment details for pre booking
Receipt cum invoice no dl[protected]
Smart card no 12506607
Transaction reference no lic[protected]
Payment date & time[protected]:03:20
Payment amount 499
Payment mode debit

Reliance BigTV customer support has been notified about the posted complaint.

Oct 10, 2018

Updated by Mm3113 Till today No action has been taken
Not a reply
Nither installation nor refunding my money

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M

Mm3113

from Noida, Uttar Pradesh

Jan 6, 2019

Till today niether refund nor installation

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Address: New Delhi, Delhi, 110091

Booking id: 14556659

Description: i have booked reliance big tv connection on 25 july 2018 by paying rs. 499/-.

Now its more than 60 days and the installation not done. I am contacting every 7 days duration and every time they told that your connection will installed within a week since september 2018. Even they not refunded the amount.

Desirable resolution: request for a refund.

Thanks
Manoj
[protected]

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Address: Aligarh, Uttar Pradesh, 202001

I ( Priyanshu Maheshwari) booked reliance big t.v on 18/05/2018 4.5 months complete they didn't install yet however from last one month on every call every week they said to wait for 1 week, but every week when completed i call them again and they told me same to wait 1 week more even i ask them to talk with their senior/ manager they told he/she busy with some call i don't understand where they are busy with family call ?, i ask them to clearly told they install or not but seriously they learnt only one line that wait for this week nothing esle so i don't know how the hell they will install and when because these ### have no clue what one week stands for, i again request these ### to tell whether they install or not ...so that i restart my tatasky dish t.v again

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Address: Moradabad, Uttar Pradesh, 244001

I have booked my R big tv on 31 march. And still having the same problems as all the customers. My booking id is A12964782
Even after contacting to the customer care a lot of time the respose all the time is too bad. Now they are disconnecting the call without answering and these types of things annoying me a lot.
I am waiting for the last 7 days and after that i have to knock the consumer court's door.

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Address: Jalgaon, Maharashtra, 425001

Reliance Big TV committed for installation of Satellite DTH TV in 45 days after booking. However its more than 120 days for advance payment of Rs. 499/-, still RelianceBigTV has not installed set top box / DTH connection. Everytime when customer care is called, it is assured that that installation will take place in 5-10 days. however no installation is done. Again, after calling customer care, new date is given. I called customer care, at least, 15 times. But of no use

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Address: Ghaziabad, Uttar Pradesh, 201011

I am tired of following up for Reliance BIG TV cable connection.

I am continuously trying to get my installation status from last 1 month.Leave installation these people didn't have the courtesy to response to the mail.

There customer care is so rude, they didn't know how to talk.

I have applied for the connection on 1st March 2018, today is 2 Oct 2018, its been more than 7 month. Shame on you people.

Neither they are refunding deposited amount.

My Booking ID : 12506761 . I have made two booking for two connection, deposited with them Rs 998.Now they are neither refunding my amount, saying they didn't have any provision for this .

Oct 8, 2018

Complaint marked as Resolved

I got call from there local distributer in the vasundra GHz area the very next they I registered complaint with your site. Thanks Team, finally I got my connections installed your contribution is much appreciated .

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Address: 761008

Sir,
my name is jitendra jena, at/po-kanisi hata, via-golanthara, dist-ganjam, odisha, pin-761008 . I have book the reliance digital tv on dt:-25.03.2018 . My booking no is :[protected] the installation time of the big tv to our house between 30 to 45 days from the booking date but till now i do not have the connection . When ever i call the customer care they told me wait for 1 weeks, there after i do not get any installation

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Hi sir/ma'am

Pre-booking id[protected]

After a long wait, installation date changes after every week from 31july & today's date is 2 october & the booking date was 16 june. So i have purchased new setup box. Now there is no need of reliance big tv setup box. Now i want my refund as you didn't fullfill your promise which you give at time of booking. Kindly refund my 499₹.

Name - chaman barbudhe

Reciept no. - mh[protected]

Booking id[protected]

Transaction reference no. - ncmp[protected]

I will be thankful to you.

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Address: 753015

Website: R Bg. Tv

I have booked r big tv on 18th march 2018 and paid rs. 499 by paymun. But till now i don't got any call from rbtv office. For your reference i add my booking details. Your payment (Id[protected] of rs 499.0 for reliance big tv is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj. congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12940319 and no of connections 1. Kindly install set up box within 7 days otherwise i booked a consumer case against you.

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Address: Varanasi, Uttar Pradesh, 221010

Sir
I have booked online for big tv connection and booking id allotted 14558721 by deposited rs.499/- on 03rd sept2018 but still it is not installed at my location while contacting local dealer they replied there is no amount showing deposited in their records so they could not install. Kindly do needful of above.

Vivek kumar khattri
[protected]

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Address: Agra, Uttar Pradesh, 282006

Dear sir
I complain i received a message dear customer welcome to the independent tv family your customer id is [protected] and your offer activated is freedom 1999 happy viewing
And second massage
Dear customer your payment has been updated with inr 1500
Thanks independent tv
And last massage
Dear customer your service requests number has been closed please call [protected]
For further queries
Independent tv
But i have no receive our setup box
Till date so please action my complaint
I going consumer court agains comapany and local dealer

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mothukuri venkateshwarlu

from Warangal, Telangana

Oct 23, 2018

Good evening sir
my name mothukuri venkateshwarlu
my number is transaction postxn/reliancecomm /78000115
sir i have orerd on 02 march 2018
still now i didnot get any thing any information from you
please as soon as possible
do my request
thanq sir

booking id:[protected]
[protected]
[protected]@gmail.Com

reliance independent tv - Comment #3249643 - Image #0

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Monika Pramod

from Bazpur, Uttarakhand

Nov 13, 2018

Over registration Mobil number [protected] Santosh Kumar agarwal. pls provide services, there is more than one month I haven't seen TV because of independent TV dish not available. So pls either send any service provider to my home or permanently disconnect over Connection or refund over money..
Thank you

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W

wishnu

from Mumbai, Maharashtra

Nov 30, 2018

Hi,
My name is Vishnu Prajapati, i buy independent tv setup box from dear and after a day it was not working every time show signal lost. And if I call to customer care then they are not responding proper. Customer service is very poor I am unseticfied with they and with independent tv.

Really they have to improve service and quality also.

Thanks,
Vishnu Prajapati,
From Ahmedabad, Gujarat
[protected]

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A

Ajaya Kumar Baliyarsingh

from Burla, Odisha

Nov 30, 2018

I am a consumer of your Indipendent TV since 2 month named Ajay Baliyarsingh and my DTH Sl No is [protected]. I have logged four times in your costume care the attend but no action has been taken yet. After passing of one week of time again I have complaint the signal of my TV has expired when wind blows. It is such a normal thing but no body was come .They don't care the reputation of the company like reliance Jio.In Bhubaneswar the ground staff service is very poor and the complaint receivers are also not attending in correct time.

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S

Siva Parimi

from Bengaluru, Karnataka

Dec 29, 2018

Using your Indipendent TV from last 3 days.. Now the signal is lost again... I have logged four times in your costume care the attend but no action has been taken yet. no body has come .

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P

Pradeep Kumar Puttamraju

from Vinukonda, Andhra Pradesh

Feb 27, 2019

I'm installed new independent tv connection..but not available at one HD channel..s/n was [protected]...I'm suggest don't buy this TV

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P

Pradeep Kumar Puttamraju

from Vinukonda, Andhra Pradesh

Feb 27, 2019

I'm installed new independent tv connection..but not available one HD channel...I don't suggest this connection..s/n [protected]...don't waste money..

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P

Pradeep Kumar Puttamraju

from Vinukonda, Andhra Pradesh

Feb 27, 2019

Sorry my rating was not one it's 0.5

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A

Annu Suthar

from Partapur, Rajasthan

Apr 18, 2019

एक नंबर घटिया कंपनी है जो चैनल 1 साल का पिक दिया गया था जो बीच में ही बंद कर दिया गया

reliance independent tv - Comment #3409824 - Image #0

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A

Annu Suthar

from Partapur, Rajasthan

Apr 18, 2019

यह घटिया कंपनी है 1 साल के लिए पैक दिया 1 महीने चला सभी चैनल बंद कर दिए गए हैं आईडी नंबरS/N[protected]

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Address: Mumbai City, Maharashtra, 410206

Website: www.reliancedigitaltv.com/home.html

Hi,
I have paid rs.499 as pre-booking amount to reliance big tv on 9th march 2018 as per their offer. As a promotion they have committed installation of thier dth service in 30-45 days max. Its almost more than 6 months i am waiting for installation from their side. I even called them multiple times on their customer care numbers & dropped complain on their consumer portal, but still no response from their side.

I dont think this company is willing to solve customer issues or is good to serve consumers. Instead of chasing this company in future for further issues after installation service, i would request to refund my amount to stop the relation with them immediatly.

Following are my booking details:
Booking id: 14515003
Receipt no: mh[protected]

I hope my complaint will get resolved

Regards,
Vijay
[protected]

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Address: 500056

I have booked for reliance digital tv vide booking id 14552046 dated 16 jun 2018. I have been informed that connection will be activated by 31 jul 2018. Still awaiting for your response. Whenever i call customer care, they'll inform that your connection will be done in 7 days. But no action at all. I request your kind honor to install reliance dish tv to me at the earliest.

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Mohinder Mkg

from Delhi, Delhi

Oct 1, 2018

We have booked the above mention booking no for new connection
dt 01.04.2018 we have written so many mails to you but we have not recd any reply.
please install my connection or refund my money on same channel otherwise we will take the legal action

Reliance BigTV Complaints & Reviews

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Reliance BigTV reviews & complaints page 28

booking complaint of connection

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up on customer care employees

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reliance big tv pre-booking id - 12524596

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non-installation of dth even after expiry of promised period after booking

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installation not so far big tv

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not installation reliance big tv set top box

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pre booking for new connection

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pre booking for new connection on 1st march 2018

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reliance bigtv installation pending since july 2018

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not installed dish t.v yet

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not received dth still. I have to go to consumer court

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new set top box connection

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waiting for installation for 7 month to happen

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installation delay of reliance digital tv

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reliance big tv rbtv

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regarding installation r big tv

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non installation of booking id 14558721 dt 03rd sep 2018

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reliance independent tv

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fake commitment from reliance for installation

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reliance digital tv

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