Reliance BigTV Complaints & Reviews

From 20 day not available ur service.
Ur customer care give date's but not till service start.
Do needful. Not satisfactory answer from custamor care, and not intimate and msg about sateliate error 400 or no service. They only told weather problem. So atleast inform custamor about problem and extend our package days whichever days company not provide service. Hope they take appropriate action thanks,...

Dear sir,
My name is machindra agarkar and i had done the booking of the rbig tv connection on 1st march 2018 and now its october going on but still i haven't received the connection or any news about it my connection. The amount was deducted from my axis bank account on march 1st, at 11 a. M. I have the bank transaction to prove that the money was deducted, unfortunately i am unable to provide my booking id as it was on my old mobile handset which is not working now, would appreciate if you could refund the amount which was 499 as there is no chances of getting the connection or else i will have to file a complaint in the consumer forum... I am ready to take a new connection offline, but you will have to refund my rs. 499/- that was paid to you thru eft

Lots of time a called but not solved a problem.

Awaiting your reply
Sincerely
Machindra agarkar
[protected]

Main ek nayi 1 month pahle independent tv lagaya tha 17 tarikh ko set top box ho gaya 30 tarik ko chalu ho jayega 19 tarikh ko kahan chalu ho jayega 5 tarikh ko 3 july ko mujhe mere paise wapas chahiye kabhi koi channel band ho jata hai star plus zee tv mujhe mere paise wapas chahiye 32 rupaye wapas to independent tv par kar rahe hain service is not good independent tv

From 20 day not available ur service.
Ur customer care give date's but not till service start.
Do needful. Not satisfactory answer from custamor care, and not intimate and msg about sateliate error 400 or no service. They only told weather problem. So atleast inform custamor about problem and extend our package days whichever days company not provide service. Hope they take appropriate action thanks,

I purchased independent dth 1year all chanel plus HD channel subscriptions with 12HD channel agreement, but after 3 month all HD chanel and sd channel are resume.
Trai regulations existing customers are old package start end off due date, but our package without our permission package change and all HD chanel stopped.
And now from 13 June date the all chanel service are closed and yet the service is resume.

It has almost been a year now since we are facing the issue of not able to watch any tv shows due to lack of service from big tv's side. I have been trying to contact them but there is no response ever. Whenever i switch on my TV, I just get to see a same page showing me poor signal strength. I had almost paid those 2500 bucks but did not get any comparable service in return. Kindly look into the matter and try resolving it as soon as possible.

Last one week our tv programs are not came. It shows error 400.when i reset the connection it shows poor signal.Smart card Number:[protected].So resolve the problem at the earliest.My contact Number: [protected].
Address.
Kumar. C
Cheriyakallaimel (House),
kottanad (Post),
Meppadi,
Wayanad (District) -673577.
So please provide service person to resolve this problem at the earliest.

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is A[protected]Dated-20.03.2018). Cancel this booking and immediately refund my money.
My mobile .No.[protected](Email [protected]@gmail.com)
Payment Id[protected]Dated-20.03.2018)

This is the worst product I have ever seen. I am the customer since the 2009. But these days it is always giving problems.
Some days back the cut the ZEE and COLORS channel.
Now no channel is coming for the last 5-6 days and showing ERROR on all channels.
I took the 2 year freedom pack for 2499 according to which I should get all the SD channels for the 2 years. But none of the channels coming now.
Hence I am switching to TATA SKY.

When I have taken Independant TV in December 2018, the agreement was all the channels will be available for one year as per the package. Now as per TRAY guidelines, they have reduced many of the channel. But I believe the agreement should be followed. They should keep there offer at least for the period they have promised. Now, from 14th June 2019 all the channels are gone. Customer service also very bad. They will be not available most of the time. My bad bad decisions to switch to independent TV

Regards,
Pramod
SN : S[protected]

सर नमस्ते

श्रीमान मैं उत्तर प्रदेश राज्य के अमेठी जिले से राजीव शर्मा आपके पास independent DTH की शिकायत दर्ज कराना चाहता हु
मैने दिसम्बर 2018 में independent dth लगवाया था जिसके लिए मुझे प्लान बताया गया था कि मुझे 12 HD चैनल तथा बाकी सभी चैनल एक वर्ष तक दिए जाएंगे जिसके लिए मुझे 2250 रुपये का भुकतान करना होगा मुझे ये प्लान अच्छा लगा और मैने 2250 रुपये देकर ये प्लान ले लिया उसके बाद फरवरी माह में इन्होंने HD चैनल बन्द कर दिए मैंने उसके लिए कम्पनी से बात की तो इन्होंने ट्राई की पॉलिसी बता के HD चैनल देने से मना कर दिया उसके बाद इन्होंने स्टार का पैकेज बन्द कर दिया जो कि 10 दिन बाद शुरू हो गया किन्तु 12 जून 2019 से इन्होंने सभी चैनल बन्द कर दिए है तथा कस्टमर केयर नम्बर व्यस्त जाता है इस समय विश्व कप के क्रिकेट मैंच चल रहे है जिन्हें मैं नही देख पा रहा हु कृपया मुझे न्याय दिलाने का कष्ट करें तथा independent DTH के खिलाफ सख्त से सख्त कार्यवाही कीजिये जिससे कोई कम्पनी किसी उपभोक्ता को झूठ बोल कर न लूट सके

Two Dish in the name of one Mr. Bhim Singh and another in the name of Mr. Manoj Kumar at the same premises. The programme the the Independent Dist TV were disturbed by one reason or other. Some time the programme were running with pause between for a movement or so and some time it fails to deliver properly. Since there is no local operator for the Independent TV in the area, we failed to lodge any complaint in this regard. Further, the phone number which were provided by you are not connected.
Now for the last one week our TV programme are not coming through the Dish . The reason shows by the Dish as 400 due to whether condition even though the whether is fine. We are unable to see any of the TV programme. Kindly resolve our issue immediately.

The company stated that they will provide all the HD channels if we buy the Yearly subscription to which I did.. then I only got 12 Hd channels but after two months all those channels are gone.. and now it's been 2 days that their signal is gone.. I can't watch TV..
The Reliance company started their DTH in the name of INDEPENDENT TV.. which is now gone and I think this is a big scam.. because more than 1 million people subscribed it in less than 90 days but there's no service now nor the customer care is responding..

Hello team,

This is regarding the refund request for Independent TV Connection. At the time of Reliance DTH Connection, I have booked 2 connection with the same contact number [protected]. None of the connections have been installed for me. I would reuqest you to please refund my money for both the connection as soon as possible.

Booking ID 1 : -
Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14500981 and No of Connections 1

Booking ID 2 : -
This booking has not being installed
Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 17500546 and No of Connections 1

Kindly provide my refund for one of the booking. I have also attached my account information.

Account Number - [protected]
Bank name - HDFC Bank
Account Holder Nmae - Atul Kumar Garg
Register Contact Number - [protected]
IFSC Code - HDFC0000075
Refund request Booking I'd[protected]

Refund Reference number 58100

Thank you
Atul Garg
[protected]

Respected sir/madam
I am coustmer of independent tv. Not even one single channel is coming...i tried calling coustmer care but vain...
My CAID :- 042691F2
S/N [protected]
Model : -DH042170
Pls kindly do need full. My phone number is [protected]..
Or my next step .I will file complaint in court...
Form
Prashant. L

Sir/ madam,
Please refer e-mail dated 10/8/2018, 27/09/2018, 03/12/2018 and 14/12/2018. Please transfer the booking amount of rs. 499/- in my account. I have already sent the account details through e-mail as desired by you. Whenever i call on toll free number they ensure to set the connection within one week, but this reply is being given since last 06 months.

Booking id
17509703
Hemant jeet singh

I demand imm refund with compensation for 2 stb of independent dth
STB -SN-[protected] and STB -SN-[protected].no channels, total black out.it appears now from coma independent dth has slipped finally to death.for months the srvices were pathetic but now services stopped all together.where is trai?bring them to books and please make arrangement to get refund with compensation.i had paid not only for stb but also installation charges and cable charges, i[censored] dont provide service why should u charge

No channel is coming from today morning its showing 400 signal lost error .. customer care fellow tells technical error wait till 19th june such a useless fellows . useless service from these reliance . no colors and zee channels are coming . just take back your useless dish and refund us the money back

subscriber no: [protected]
my contact number is [protected] .

I have taken a 1 year subscription but no signal is coming from last few days. Error 400 is coming. Even when it was working some channels which are in the package are not even coming. And one more thing, the channels which even came are with lagging. Very poor service. No customer care support. Everytime i called, it says that line is busy.Please resolve the issue

I am vishwas partole using Relience BIG TV connection since 2009, in the month of jan 2018 company gives me offers of to recharge with Rs. 2000 and get facility of watching t.v. for 5 yrs. so I recharged my dish . tv on 23 rd Jan 2018. from that day I watch my t.v very clearly with clear voice for 3 to 4 months. but after that I faced problem of non seeing of some channels and clarity of voice. I make complaint many times .to their customer care but not solved my problem till this day. they cheated me.
My consumer no. is[protected]
mobile no. [protected]