Reliance BigTV Complaints & Reviews

I am writing regarding the new installation request that i placed on 7th april 2018 with reliance big tv. Booking id : 14541461

As per their plan it was supposed to be installed within 30-45 days and i was expecting the same to happen within that time period if not before.

On 4th may i received a message from bigtv saying that now the installation process will commence from 15 june which way beyond the time period that was committed. Its been more than 40 days nows

Moreover i called big tv customercare and they staright away denied to refund my booking charge of 500 and asked me to email to the big tv team.

I have got another dth from another company called dish tv installed now as i couldn't wait for so long.

After multiple reminders and follow ups, big tv is not responding to my complaint. Please help me get the refund of 500 rupees also help me get the compensation of 1000 rs of the time loss.

Consumer name : mohammed islam
Email address : [protected]@outlook.com

Sir reliance digital tv i pre booking this product in march 5 this company promise me to installation done in 45 days? But not done already 90days gone 499deducted in my account cheated this company lot of people booking this dth customer care not answer this is a big scam from anil ambani my mob no [protected] address jigani bangalore south karnataka state

I want to claim for refund 1499rs back in my account because from many days i wnat to reach to ur senior as well as customer care for the connection there is a lot of prblm i m not getting my channels on my tv
I have recharged on 7 of april and till now u all are making fool to ur customer i dnt want the bloody channels hell with ur company and channel's i only knw one thing tht refund me back in my bank account at any cost
This is really the worst experience with reliance
My card no.[protected]
Bhai refund krdo hm na tmhe call krenge na tmhe pareshan hone ki jrurt pdegi

Saale sb mera 1499 rs lkr baith gye aur na technician bheje na saale sb 2.5 mahine se saale sb system update kr rhe hain aur ye sala anil ab vijay malya bnna chahta.
And i want only 1 thing ki mera 1499 vapas de de saalon ni to f. I. R krk gand maar dunga saale anil aur saare reliance company walon ka
Refund kr ni toh smjh jana paka vijay m ho jaega.

I have not received any intimation after making an online payment for a new reliance big tv new connection

Date of payment: jan-18-2017
Amount paid: rs.499
For: reliance big tv new connection
Booking id:10021/21/18/014294 or 12511885

I request reliance big tv team to look into the subscription and intimate me about the connection and take necessary steps to provide the connection to our home...

Hi team,
I raised pre-booking and paid the rs499 through netbanking and transaction was failed from gateway level and amount debited from my account. As per the bank amount debited successfully.
I have not received any sms for this. Please could be look this as as possible and i raised the customer care but no response on this last 3 months. (Comp-line number :[protected]).

Here is the transaction details.

01/03/2018 bil/[protected]/pay to relilanc/relianc dr. 499.0

It's been months my tv shows error 400. I called so many times that i can not remember but your support is nothing. I don't know why i am sending this complaint to you as i lost all my hopes that you are going to solve my problem but one last time i am complaining about my problem before i change to another provider. I hope this time you take correspond action. My contact no [protected]

Hello,
I am milind laghate.
I booked on 1 st march with the reliance digital tv set-top box connection worth 500 rupees.

Reliance digital tv has written on their website that will get the connection within 30 to 45 days from the date of booking.

I had 60 days to book. But i have not received any response from the reliance team. No call has been received.

I called many times, i was told that the connection will be available within 15 days.
But i have not received the connection yet.
There are no calls made on the two numbers on the website.

If i do not get the connection within three days, then i go to customer forum.
Call me at the earliest number given below

If you are not given a connection then give me my 500 rupees plus interest.

Thank you
Mr milind laghate
Mo no. [protected]

I have not received any intimation after making an online payment for a new reliance big tv new connection

Date of payment: may 8, 2018
Amount paid: rs.499
For: reliance big tv new connection
Subscriber no:[protected]

I request reliance big tv team to look into the subscription and intimate me about the connection and take necessary steps to provide the connection to our home.

My reliance dth was not working for so many days than we received msg that all issue has been resolve & its working like routing, after few days they start sending msg saying pay rs. 2499 for your current package 2 years validity includes 5 year free to air channel, hence we pay rs. 2499 on 8th march 2018, after few days one by one all channel was stopped again, an different msg shown on screen like (Will be back in 4 days, will back on 7 days, channel temporarily unavailable, channel 43 needs authorized key etc) than we tried too many time on help line no[protected] but not responding, than i mark mail to [protected]@reliancedigitaltv.com on sat, apr 21, 2018 at 10:52 pm but no response than again sent mail on thu, may 17, 2018 at 10:36 pm but no response as routing,
Today very few channel start but most are still not broadcasting,
I feel reliance digital is like blackmailing me 1st collect 2 years advance money with commitment of same package for 2 years & 5 years free to air channels & than stop all channels,
They totally fail & also they are not even bother receive call or respond on mail,
Regards
Gaurav nathwani
+[protected]

Dear sir /madam,
I has booked a new connection. Pre-booking on[protected]
Booking no.14529450. The trum and condition by the company that the connection will be instaled within 30-45 days after booking.
But till now i heve not get any connection and no any inpormetion.
I called customer care no. Twice, once he said the connection will instaled till 15 may. And 2nd time he said the date till 15 june..in this matter i cann`t install the other company dth. Now summer vacation are biggning. My kids dimanding for a connection. Plz install it immidatly

Hi,
I have paid 499rs for bigtv set top box connection from last 3monts back (06.03.2018- recp no :[protected], booking id: a12905185, and at the time of booking they mention within 45 days u will get the connection but till now i don't receiv any update but i paid 499rs at the time of booking
Why i am not received any intimation, what process is going on with this order, please let me know.

I want to inform you!
About 3 months ago i had prebooked reliance big tv and i was informed that big tv will be installed in your home in 30-45 days, but till date i have not received any verification call nor big tv,
I feel so bad that such a big company like reliance makes such false promises!
Give me the correct information about my installation and hope that my installation will be done in a week!
Booking-id[protected]
Customer-maqsoodul haq khan
[protected]@gmail.com
Mob-[protected]-[protected]
Installation amount-499

Thnx & regards

Maqsoodul haq khan

I am recharge 1499 for one year. (Recharge In the month of February) But only One month service providing. From last one month Bigtv no service. Plz refund my money. I am going to other DTH.I am BIG TV customer from last 10 years.Big TV is cheating so many customers. Customer care centre also not responding properly. No information also not giving. I am not seeing TV from last one month. Very horrible. What is the issue of Big TV service; plz resolve.

Hi,

I am from hyderabad. I have booked a connection of reliance big tv on 6th may 2018. Seeing so many complaints on reliance big tv and knowing that many offices of reliance big tv have been closed in hyderabad, i am raising a compliant. I have not been contacted until know from 30 days and i have paid an amount of 500 for pre - book. Please resolve the issue asap.

Below is the mail for my pre-book connection

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14548100 and no of connections 1

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

Regards,
Sarath chand myneni.

Hi,
I paid 499rs for bigtv - hevc set top box connection last 3monts back (05.03.2018- recp no :- mh[protected], booking id:[protected] at the time of booking they mention within 45 days u will get the connection but till n0w i an not received any update but i paid 499rs at the time of booking
Why i am not received any intimation, what i am thinking reliance bigtv they loss basic values and they are living with corporate begging. Why this type of worst life with middle-class people money. Better try any other... Opps

I have reliance big tv hd set top box, card no[protected] and have recharged for 1 year in advance.

No tv channels are being displays since last 3 - 4 months.

Customer care number is not working. Always says line busy since last 3 months.

If no resolution possible then shall refund the amount paid with interest.

This is a mental harassment to customer.

Regards,
Kushal
[protected]

Dear sir,
From last one month our reliance tv put shows error 400. My smart card no[protected]. So resolve the problem at the earliest please. My contact no. [protected]. We didn't change any location of tv or setup box or antenna and all connections are proper. Kindly solve technical issue from your end. We have made so many requests with customer care still problem is not solved.

Sir,
I have recharge reliance big tv customer id no.[protected] with rs 1499/- on 14 apr 18. Since that time i am not able to watch tv and hearing from your customer service that it will take 72 hrs to resolve this problem. And now approx 2 month passed, he/she told me there is a satellite problem.
Hence what can i expect from your service.

So i request you to refund my money back. I want to go with another service provider...

Thanks.

Sir,
I anuruddh kumar pre-booked a product which newly launched by reliance big tv by rs 499. But company not produced it in timely within 45 days of booking. Product not found till date so i bought an other dth. I approached to coy for refund my amount rs 499 and produced all details which company want through e-mail but not refund my amount till date. Kindly approach to company for my refund.

Thanking you sir