Reliance Bigtv — big tv pre booking details not received

Website:prebook.reliancedigitaltv.com/PreBooking/CustomerReg.aspx

Dear sir,
In 16 mar i prebook my big tv and complete the payment 499. But after booking i getting the error in payment detail (Not seeing any detail) and payment had been deducted from my account. Then after i contact to customer care they replied that it will be received within 48 hours but not received after 48 hours. Then contact after 48 hours they extend receiving booking details time, replied that details will received after seven days.
I have not any booking details and money had also been deducted from my account. They dont replied satisfactory answer.
Booking mobile number is [protected] and mail id is [protected]@gmail.com.
Kindly resolve this problem. If you need bank bank transaction details i will send you. See attached picture.

Regards,
Arpit sharma
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance BigTV customer support has been notified about the posted complaint.
Mar 15, 2018
Singh Gurmail's response
Uehebbsnsskie
Complaint comments 

Comments

This is not a good but we deserve hands nann bandbox hhsbsban hshbsba hehsbbs jdhdbabja njigdbsn hshgsb nsnnsdn jdhdbsb mskdne Janab kive kindness sm msnbdgsnldkheb jd shkalsnsnshhsjsbshsnvsnsnsbsnsm dbskslihebksidu smidhshnsjuyffb jsnnsmakejdhdbmsjdjdhdjdn dnsksmmdjdhsnnsndjdi
I have paid 499/- to avail Reliance Offer staring this March
However I have been waiting for any confirmation call or an email that the amount paid has been received and my request is under process.yet to receive confirmations.
It's been a week and still I haven't received any sort of communication

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance BigTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    3276
    Pending
    0
    Resolved
    781
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance BigTV contact information