Reliance Bigtv — bigtv

I have applied for connection on 1st march 2018 with the required pre booking amount of 499. As per their website and t&c, installation need to be done with in 30-45 days. Today is 18th april and it's been 49 days now but there is no sign for installation.

My receipt cum invoice number is dl[protected]. Please take strict action for wrong commitment done to the customers.

Refund of prebooking should be done on the same since they failed to install and also failed to respond to the customers...