Reliance Bigtv — cancelling my orders of 6 months old

Address:	795015
Website:	www.reliancedigitaltv.com

I have make a pre-booking of 4 reliance bigtv on 02 march 2018. I have couple the customer care a couple of time for the installation but every time they make some excuses that it will be installation within two weeks time, or in a week time or it have been given to the distributor and they will install in 3-4 days. But none of these excuses never happen. I have put mail twice, one to [protected]@reliancedigitaltv.com and another one to [protected]@rbtv.in as advised by the customer care.

I don't want anymore of the big tv anymore as i can't wait on forever. Please refund the amount.

My pre-booking details are as follows

Receipt cum invoice no. Dl[protected]
Booking id 12519426
Transaction reference number lsm[protected]
Payment date and time[protected]:35:42
Payment amount (Rs.) 1996.00 (499x4)
Payment mode debit card

No. Of items booked 4

Please do the necessary cancellation at the earliest and the refund as soon as possible