Reliance Bigtv — channels not available

Though monthly payments have been made, no channels are available for the last one month. Toll free also not getting connected and always telling that "all lines to this route are busy". Registered two complaints through online but no result. Its showing ERROR 400 SIGNAL LOST. Contacted several times to customer care centre earlier but they informed that your channels will be available within 72 hours. It is not understood what kind of service is giving by reliance company. Its my worst experience. No respond at all. I think this also may be another big scam like NIrav Modi. Only collection of money from the customers but no service or toll free number is working. My smart card No. is[protected]. No hope from reliance company but still registering complaint once again.