Reliance Bigtv — channels off air and some provide blurred telecast

Toll free number [protected] not working. Some of the channels are off air since yesterday while some telecast in some of the others gets dragged giving a blurred picture. There few channels work properly. Io have paid for the full year only recently. I hope the company will take corrective measures and would not like to loose a customer though i will have to for the confidence reposed in the company.