Reliance Bigtv — connection not received after pre booking and depositing money

Address:

Dehradun, Uttarakhand, 248001

Have booked my reliance big tv connection in the month of april (15 apr 2018) during offer period by depositing 500 rs.

During offer period one connection was in depositing 500

But no connection received yet even no any call received from your side.

Below are the confirmation massage received
Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12928963 and no of connections 1.

Still connection not received.