Reliance Bigtv — Do not recharge your dth through online - you will not get refund

sanjaybethala

from Delhi, Delhi

Address:	560024
Website:	www.reliancedigitaltv.com/home.html

Reliance has asked me to recharge my DTH account with 2500 for pairing reason. I have recharged my account and requested for pairing due to what ever reason pairing was not done. tons of calls to CC NO USE Finally I called the nodal officer the answer I got is I will not get the refund because I have recharged my account through online transaction. I asked nodal officer what about my money his answer is use it. I said I do not want to use his answer for that is I cannot help. Reliance you are such a big company and you have such a silly system. My money is struck now. Beware folks!! this is a lesson

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Reliance BigTV Customer Care

from Delhi, Delhi

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

We request you to write to us with the following details to assist you better:-

1.Smart Card Number(12 digits):
2. Register Contact Number:

Regards,

Customer Care
Reliance Digital TV

sanjaybethala

from Delhi, Delhi

1.Smart Card Number(12 digits):[protected]
2. Register Contact Number: [protected]