Reliance Bigtv — dth connection not install after 8 months

Address:

Ghaziabad, Uttar Pradesh, 201010

I booked reliance big tv on 1st march 2018 by paying advance payment. Every time your call center executive ask me to wait 7-10 working days.. It's been 8 months and still one of your representative with whom i spoke on 23rd nov. Asked me to send email with details and bank statement for proof of payment, which i send on 23rd nov. But they do not reply. Don't you guys have any shame while cheat the customer who has already waited so long...

Payment details for pre booking

Receipt cum invoice no dl[protected]
Smart card number 12501378
Transaction reference number luti[protected]
Payment date and time[protected]:05:42
Payment amount (Rs.) 499.00