Reliance Bigtv — dth installation, customer care does not respond

Anis Dayani

from Surat, Gujarat

Address:

Surat, Gujarat, 395007

I applied for connection on 8th march 2018. As per their website and t&c, installation need to be done with in 30-45 days. Today is 02 may and it's been
More than 45 days now but there is no sign for installation. After repeated call to the customer care, got to know they still need more than 2-3 weeks. Wrong commitment is done to the customer by the company. I want to sue the company for not valuing the customer. My booking id is 12526773. Please take strict action for wrong commitment done to the customers. They have already taken rs. 500 as prepayment for the connection.

Was this information helpful?

No (0)

Yes (0)

Reliance BigTV customer support has been notified about the posted complaint.

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

sbhere

from Coimbatore, Tamil Nadu

Sir,
I booked relience big tv in pre booking offer with Booking ID is 12520561 dated 02-Mar-2018. But till now i did not got my connection. I have already paid rs 499 for booking amount.
Therefore I request you to kindly look into this matter.

Pllv1105

from Beliator, West Bengal

We have recharged for one year but since last 2 months not getting all chanells and even since last week whole signal lost showing signal error 400.customer care also not responding...call not coneecting properly. Always busy
Even they are unable to say for date of solving..telling lie that within 24 hours probem to be solved