Reliance Bigtv — error 400 signal lost is shown from past 1.5 weeks

Address:

560083

From last 1.5 week our tv programs are not displayed. It shows no signal. There is balance in my account. The customer care number is not reachable. So resolve the problem at the earliest.
My contact no. [protected].
Address.
527 se, nisarga layout, bannerghatta post, bangalore 560083.

So please provide service person to resolve this problem at the earliest.