Reliance Bigtv — fraud activity by reliance big tv

Address:

Saran, Bihar, 8041301

From last 10 days maximum channels are not coming. When i call to customer care they said that there is technical issue and the channels will come within next 2 days. Every time when ever i call to them they saying the problem will resolve with in next 2 days. But this issue is still there. Kindly refund all the amount to customer who are facing this issue. This is the worst service provider in this world. Is there any steps taken by consumer complaints forum?
Kindly do the helpful for the shake of customer.