Reliance Bigtv — fraud company fraud company fraud company

Address:

841301

I am having reliance bug tv from last 4 years. On March 26 i have done recharge of Rs -2499 for 2 years pack. But from last 1 month non of the channels are coming. When i called the customer care, they told me that press red button in remote for 10 second and do rest setting . Now some errors are appearing on TV. When i called the customer care again, they are telling me that your setup box is not faulty. We will send the technician but they are not able to take complaint because they are having server problem. This server problem is from last 50 days. I don't know when they will solve their server problem. I asked them to refund the recharge amount. They are saying that its not in their policy. They are cheating from customer. No channels are coming from 50 days.