Reliance Bigtv — gemini channels broadcast stopped since two weeks

Address:

Hyderabad, Andhra Pradesh, 500062

Reliance digital tv is worst service provider two weeks etv services are not available now gemini channels are not available called customer care they say customer service is temporarily unavailable.
Tried calling multiple times same result
They cannot get the answer called and resolve the issue this is worst call center
They call us when there is due but they will not answer when there is issue

They called me to subscribe for long packs now they are not broadcasting telugu channels
Please this is not acceptable
Resume the channels
Else i need refund back to subscribe to other providers