Reliance Bigtv — i have recharged my no. for one year but all channels are not coming

Address:

Solan, Himachal Pradesh, 173229

I have recently recharged my big tv smart card for one year with silver plus pack.. My smart card number is[protected].. But now maximum channels are not coming in my big tv from the last two months and therefore i am facing a lot more problems.. I have also received many messages regarding change of set top box.. Is this company getting shut down..??? If yes.. Then kindly refund my money otherwise i will have to look for some legal actions to be initiated against you.. As i have not been intimated regarding the closure of the company instead i have received calls from the customer care of the company regarding when i would recharge my bigtv account number.. So please either refund my money or resume my full sevices without any delay... Thanks i advance...