Reliance Bigtv — main channels not working since last 2 months

Address:

Mumbai City, Maharashtra, 400098

Reply from bablu pal on 27th nov 2017 - dear customer channel temporarily unavailable due to technical reasons. Service shall resume shortly, emijt sort aur my problem.

Can mr bablu confirm when their technical team are in a position to rectify the issues? What does resume shortly mean?

I have sent 2 personal emails to mr anil ambani also but no one seems to be bothered even til the md level. This is the sort of service we are receiving from a reputed company.