Reliance Bigtv — network connection fail, error 400

Address:

Ghaziabad, Uttar Pradesh, 201010

I have beem calling from 1 week, that error 400 is coming and i am not able to watch channels, From past one week they are sying that they have technical error and that their software is getting updated. They are bluffing that techician will arive next day, everytime i call. They are also not letting me speak to the senior, Such an ### people and such a bad service, I am asking them to take back their connection an refund my security, but they are not doing that also. Higly irresponsible customr care.