Reliance Bigtv — no action on complaint

Address:	Agra, Uttar Pradesh, 283102
Website:	[email protected]

My reliance bigtv setup box is not working from 5/08/2017. So, i made a complaint about setup box on customer support on 5/08/2017 my complain no. Is[protected] the customer support team told me that the technician will contact me within 48 hours but till yet i didn't get any call from the technician i called the customer support so many times but they always says the problem will resolve today and the loss of recharge will be refund but there is no action from reliance bigtv team till yet. I mailed on [protected]@reliancedigitaltv.com on 15/08/2017 at 6:11 pm but i didn't get any reply of my mail till yet. My father is paralysed and tv is the only source for him for entertainment and since 5/08/2017 he is not able to pass his time but the reliance bigtv team is very careless they don't understand anything and just lies always. Kindly fix my problem as soon as possible other wise i will take some hard step against reliance bigtv.