Reliance Bigtv — not providing services as mentioned

Address:

503224

Bigtv is not providing the sevices as mentioned in their packages,
I have paid for south indian channels and it is not telecasting it from 2 months.
I have recently recharged with 1 year subscription.. Bigtv without informing to its customers stopped these services and also stopped their customer care number, so that no customer can reach them.
I want to file a case on bigtv for thia false promise..
I request you to please take some action on the authority for providing fake information in the company website that the package is for 1 year. But they not providing the package totaly as mentioned