Reliance Bigtv — not providing tv channels for long time

Address:

410206

We are not getting any channel by reliance big tv, error 400 message coming continuously, i have been facing this issue from the last 3 weeks continuously. I m not able to watch any channel. I had paid for the whole month and my serviced got activated for the 1st two days and then on this issue is persisting.
I had even raised this concern through the customer care number. They every time give me the same reply that my issue is going to be fixed by the evening or tomorrow. I had been calling the customer care every now and then but i get the same answer all the time. This is very frustrating to listen to the same answer all the time