Reliance Bigtv — pathetic customer care service

Address:

Aligarh, Uttar Pradesh, 202001

I brought a reliance bigtv — reliance independent tv connection but since i brought it and the technician came and installed it but after 1 day the signals stopped coming and even after one month of numerous complaints to their customer care no.[protected]. I have got the same response that they will send a technician within 48 hours but it has been more than 1 month and no action has been taken. I am being mentally harassed by the above company as their conduct not only amounts to breach of service but also furnishes ground for action in the consumer court. They have constantly lied to me with regard to sending the technician and i have not been able to use the service thus, fracturing the very reason i brought the connection. I request them to send technician and resume the service or pay compensation for the harassment.