Reliance Bigtv — payment done in 1st march but not received any confirmation and customer id

Address:	362001
Website:	reliancedigitaltv.com

I am prebook big tv with 499 through debit card payment. But still not received any confirmation message or even not confirmation send that payment done, even his customer care number is also not responding. I think this is big scam

My bank debit 499 inr and following is detail

499/pur/relianceomm/mumbai/reliancecomm/seq no[protected]

My contact detail
Dr. Jignesh h sanghvi
[protected]