Reliance Bigtv — please return my amount as you didn't respond from last 140+ days for smart card no[protected]

Address:	Mumbai City, Maharashtra, 400079
Website:	www.reliancedigitaltv.com/home.html

My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan-, rs2500, on 1st week of march 2018.
I shifted house on 1st may and called customer care and paid amount rs200 to uninstall at old house and install at new house. 140 days over and daily i am calling customer care but there is no out come, no one came to uninstall from old house and to install at new house.

Could you please return my total money asap.