Reliance Bigtv — poor response

Address:	Coimbatore, Tamil Nadu, 641035
Website:	www.reliancedigitaltv.com/get_Recharge.html

I am a reliance big tv customer for the last 15 years. To your information, few channels were not able to view for the last 120 days. Suddenly since 2 months big tv totally stopped working and says error 400. I have recharged every month believing your repeated sms to recharge my digital tv account till april 2018 by hoping that the problem is sorted out. I have been trying calling the customer service every day. Had to call 20 to 30 times to get connected to them. The worst customer care response, they are not able to answer any query's and have no idea on the issue. Everyday they say, it will be activated by evening, in 24 hours, in 2 days etc. They are giving false commitments. They are not giving me complaint no also. Very frustrating experience from reliance big tv. Pls refund the money, if your services are stopped. But don't cheat public with your cheap tactics, your response appears to be deliberately cheating people at large! Refund the amount immediately.