Reliance Bigtv — poor service

Reliance bigtv.
Showing error 200 on some channels
Smartcard#[protected]
No channels working.

Tried reaching customer service on following numbers;
[protected]
[protected]
[protected]
Message we get when tried to speak with csa
"due to exigency the service is not available"
On second attempt to contact message
"you have reached maximum attempts for the day"...
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Reliance BigTV customer support has been notified about the posted complaint.
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Comments

My reliance big tv set top box is not working since 4 days and tried to reach the customer care numbers but both the customer care numbers are not working and stating that the customer services are suspended. Now how should i raise a complaint as there is no other way we can communicate with the cc.
Set up box not working. no power to set up box per past one week.customer care is not receiving complient through customer care.

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    Reliance BigTV
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    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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