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Reliance Bigtv — product is not receive even after promise date and help desk also misbehave with me

I pre order a product name RBIG TV on 1st march 2018 on RBIG TV official website and they were promised me to deliver the product within 45 day of pre ordering date. But its not deliver to me till now and when i call the help desk to inquire about it they misbehave with me. i call the help desk more then 3 times but they were continuously misbehaving with me.
My booking ID is 12501221.
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