Reliance Bigtv — regarding channel issue 400 from last 15 day and amount re-found.

Address:

Chitradurga, Karnataka, 577535

I have recharge freedom 1499/- on 30/03/2018 and facing channel error 400 issue last 15days. I have called to customer care () and response will "some network issue is there, tomorrow it will resolved, then you can see all channels".

Can you please take the action to resolve the issue and provide the lass of last 15day amount or extend the offer.

If not able to fix the issue, kindly requesting to re-found the amount (Rs.1499).