Reliance Bigtv — regarding reliance big tv which is not installed yet

Address:

Jhansi, Uttar Pradesh, 284003

I have booked a connection on 8th march 2018 under the pre-booking scheme of reliance Big TV. Booking ID is 14512835. The period of 45 days is already passed and I still not have no sign of connection. I sent email to your customer care but there is no response even there. I also Called on the customer care numbers and they are not working. Please let me know the way to reach their customer care and at least get a satisfactory answer and a hope that i m getting the connection or not.